Call Center Auto Collections (Bilingual)

Kickstart Your Career in Collections with MEI Group

Position: Call Center -  Collections Representative (Bilingual)
On-Site | Arlington, TX
Full-Time | Monday–Friday & Every Other Saturday

Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? If you're someone who loves connecting with people, solving problems, and making an impact, this is the opportunity for you.

At MEI Group, we don’t just offer jobs — we build careers. With over 30 years of success in the automotive and finance industries, we’re on a mission to make vehicle ownership easier and more rewarding for our customers. Join a team that’s focused on innovation, collaboration, and helping people get back on track.

What You’ll Get

• $17.00/hour starting pay

• Weekly performance-based cash bonuses

• Medical, Dental, Vision, and Life Insurance

• Short- and Long-Term Disability

• 401(k) with company match

• Paid Time Off and Holidays

• Onsite gym access at our Arlington corporate office

• Career growth opportunities — we promote from within

What You’ll Do

• Reach out to customers with early-stage delinquent accounts

• Build positive relationships while negotiating payment solutions

• Manage and monitor accounts to hit your daily, weekly, and monthly goals

• Keep accurate records and update customer information

• Stay compliant with internal policies and state/federal regulations

What You’ll Bring

• At least 1 year of collections experience (auto collections a plus)

• Must be Bilingual in Spanish and English

• Strong communication and negotiation skills

• Proficiency in Microsoft Office tools (Outlook, Excel, Word)

• High level of accuracy, organization, and time management

• Knowledge of FDCPA or similar collection practices

• A team-player mindset with the ability to work independently

Requirements

• High School diploma or equivalent

• Able to work every other Saturday

• Authorized to work in the U.S.

• Must pass a background check

Why MEI Group

We’re not your average auto finance company. At MEI, we lead with transparency, integrity, and respect — for our customers and our team. When you join us, you’re stepping into a role where your voice matters, your goals are supported, and your work makes a real difference.

We’re big enough to offer serious benefits, but small enough to know your name. Sound like the right fit?

Apply today and take the next step toward a career that grows with you.