Operations Administrator

Job Outline:

A key position within our Hub, overseeing business processes, office management tasks, and ensuring smooth workflows for our employees. A valued and trusted member of the team and the “go to” for majority of day-to-day queries.

Initiative, enthusiasm and outstanding organizational and customer facing skills will be crucial to prioritize the demands and opportunities in this growing business.

Key Responsibilities:

This position handles administrative tasks, facility maintenance, and employee support within the workplace. The Operations Administrator embraces challenges and is passionate about delivering tasks accurately and in a timely manner and is experienced and comfortable at dealing with people.

• On-site IT Support by managing day-to-day queries, managing tasks and requests on our platforms such as Zoom and Bullhorn, working with third parties to log and resolve user issues, and escalating issues where necessary.
• Responsible for planning and coordinating travel and events, including budgeting and booking business travel, securing venues for company events, and preparing detailed itineraries and information packs.
• Oversee office administration, including managing post and deliveries, ordering supplies, handling support queries, hardware management, liaising with building management, and ensuring a well-maintained office environment.
• Coordinate new starter onboarding, including liaising with suppliers to system set-up, managing hardware shipments if necessary, and supporting payroll and documentation processes.
• Coordinate employee offboarding, including managing account and system deactivation, arranging hardware return, notifying relevant suppliers, and supporting final payroll and documentation processes.
• Promote and participate in our staff culture by managing our recognition processes, for birthdays, anniversaries and promotions as an example, but by also organizing office-wide events such as Sales Days or our team incentives.
• Be the local support for our ESG strategy and contribute to planning initiatives that contribute to Meet’s diversity, wellbeing, and broader ESG ambitions; through Charity events, D&I Community events, and other ideas brought forward.
• Support finance administration by tracking expenditures vs. our budget and reconciling credit card statements and receipts.
• Ad Hoc PA responsibilities for our Executive Team when they are in the office; spanning ensuring meeting rooms and desks are available, to helping coordinate lunch or dinner reservations.

Importantly, this role requires a highly confidential and proactive professional who is a valued member of the extended Talent team and serves as a role model through their professionalism and approach.

In Office requirements:

• 3 days
• Tues, Weds, Thurs but Mon/Fri flexibility for SD for Onboarding if necessary particularly with Academy