Administrative Specialist I - WIC

Starting Salary Range: $18.3028 - $20.0697 per hour

Work Schedule: Monday – Friday, 8:00 am – 4:30 pm (full time); Some evenings may be required.

Location: Bloomington, IL

Position Summary

This position offers administrative support, reception duties, and other office related duties.

Essential Duties and Responsibilities

• Answers incoming calls, directing callers, as appropriate, or takes or refers messages; greets visitors and customers at a counter or reception desk, and refers or directs, as appropriate; provides customer service explaining documents and requirements; answers procedural inquiries; calculates fees and assessments; takes and receipts monies or property, and balances related reports, as assigned.
• Establishes, maintains, and/or retrieves digital and paper documents.
• Schedules appointments, meetings, and conference rooms; assists with meeting arrangements.
• Performs related work, as assigned.

Knowledge, Skills and Abilities

• Knowledge of English composition, spelling, and grammar.
• Proficient knowledge of computers, applicable software programs, and other standard office equipment related to the duties of the position.
• Ability to learn new software
• Some knowledge of accounting practices and principles, as required by the position.
• Ability to interact with the public and provide information in a polite and efficient manner, both in person and on the telephone.
• Ability to effectively resolve conflict and diffuse difficult situations.
• Ability to understand and follow oral and written instructions.
• Ability to communicate effectively, both orally and in writing.
• Ability to learn rules and procedures and to apply them correctly in varying circumstances.
• Ability to work with and maintain confidential information.
• Ability to establish and maintain effective working relationships with co-workers, officials, various external contacts, and the general public.

Required Qualifications

• High school graduation or possession of a GED certificate
• Some general clerical or customer service work
• Skill in data entry

Preferred Qualifications

• Proficient in Microsoft Office Word and Excel
• Proficient in Microsoft Outlook
• Bilingual (e.g., Spanish, French)

Work Environment

The work is primarily performed indoors in an office environment and involves exposure to normal risks typical to an office setting.

As a member of the Health Department, may be required to assist with off-site clinics or emergency preparedness responses. Specific task is assessed and assigned by the Emergency Preparedness Coordinator in conjunction with the immediate supervisor. The Health Departments offers a variety of programs to serve McLean County residents: WIC, Environmental Health, Vital Records, Communicable Disease, Immunizations, etc.

Benefits Package

McLean County offers a comprehensive benefits package including:

• Medical, Dental and Vision Insurance
• Medical Member Rewards Program
• Health Savings Account (HSA)
• Flex Spending Account (FSA)
• Dependent Spending Account (DSA)
• Supplemental Insurance: Life, Critical Illness and Accident
• County provided Life Insurance
• Illinois Municipal Retirement Fund (IMRF Pension)
• Paid time off: vacation days, personal days, sick days, holidays
• Identity Protection
• Charitable Giving
• Employee Assistance Program
• Full salary range: $18.3028 - $27.9844 (upper range reflects a long term career with McLean County)

About McLean County Government

McLean County Health Department is a local public health department that offers a variety of programs to serve McLean County residents: WIC/Family Case Management, Environmental Health, Vital Records, Communicable Disease, Immunizations, and Dental Services.

McLean County Government takes pride in serving our dynamic and fast-growing community. We provide a wide range of services, including public safety, criminal justice, road and bridge maintenance, animal safety and adoptions, vital records management, personal health services, food safety inspections, and park management. Our dedicated team of over 800 employees works across 25 departments to ensure the well-being and growth of our community.

To learn more about McLean County Government and career opportunities, please visit https://mcleancountyil.gov/.

How to Apply

• If applying through a third-party job board, please fill out an application via McLean County Government’s Job Board located at https://www.mcleancountyil.gov/2068/Jobs

Confidentiality of your application is maintained upon request.

McLean County Government is proud to be an Equal Opportunity Employer.