What are the responsibilities and job description for the Landscape Account Manager position at McFarlin Stanford?
Position Overview: We are seeking an experienced Account Manager / Sales Representative with a proven background in high-end residential or commercial landscape maintenance and enhancements. This role is ideal for a motivated, detail-oriented professional who excels in client relationships, sales, and operational management. You will serve as the main point of contact for clients, ensuring exceptional service, identifying opportunities for enhancement, and maintaining the highest standards of quality across your portfolio.
Key Responsibilities:
- Manage lawn maintenance crews on your properties. Provide quality control, feedback to crews, crew training, and labor hour management.
- Meet with clients to ensure satisfaction.
- Provide Lawn care proposals for new maintenance accounts, including fertilizations, irrigation and lighting inspections and more
- Build and maintain strong relationships with existing and prospective clients, ensuring a high level of satisfaction and retention.
- Identify new business opportunities through networking, referrals, and outreach to potential clients.
- Conduct on-site consultations to understand client needs and present customized landscaping solutions.
- Prepare and deliver detailed proposals, contracts, and project plans to clients.
- Collaborate closely with the operations team to ensure successful project execution and customer satisfaction.
- Monitor project progress and maintain regular communication with clients throughout the process.
- Stay informed about industry trends, competitor offerings, and new landscaping products and services.
- Meet and exceed sales targets and key performance indicators (KPIs).
Qualifications
- Minimum 5 years of experience in account management, sales, or client relations within the landscaping or lawn maintenance industry.
- Strong understanding of landscape maintenance practices, horticulture, and enhancement services.
- Exceptional communication and interpersonal abilities.
- Highly organized with excellent time management and attention to detail.
- Strong sales knowledge and ability to identify client needs and close opportunities.
Additional Qualifications (Preferred, but not required):
- Bilingual (English/Spanish)
- College degree
Salary : $60,000 - $70,000