What are the responsibilities and job description for the Accounts Receivable Director position at Maxima Apparel?
About the Opportunity:
As Maxima Apparel and its family of brands continues its rapid global expansion, we are seeking a transformational Accounts Receivable leader to elevate our financial operations. This is not a maintenance role — it's a builder role. You will inherit a lean function and be empowered to architect a world-class AR department from the ground up: designing infrastructure, establishing accountability frameworks, deploying automation, and building a scalable team — including offshore resources — that can grow with the business. You will report directly to the CFO and COO, and serve as a key cross-functional partner across Sales, Operations, and Accounting as we continue to scale our domestic and international wholesale business across the US, Canada, Mexico, Brazil, the EU, UK, and UAE.
What You'll Own Department Architecture & Team Building Design and build a scalable AR department where functions currently managed by a single individual are segmented into clearly owned, accountable roles. This includes identifying opportunities to leverage offshore labor to drive efficiency and cost-effectiveness without sacrificing quality or compliance. Automation & Technology Assess the current AR tech stack and lead the implementation of automation across invoicing, collections outreach, cash application, and reporting. Identify and deploy tools that reduce manual effort, accelerate cash flow, and improve accuracy across our global markets. Credit Policy & Risk Management Develop and enforce credit policies tailored to our wholesale, domestic, and international operations — balancing risk exposure with sales growth objectives. Establish creditworthiness assessment protocols, credit limit structures, and bad debt mitigation strategies suited to each market we operate in. Collections Performance Own the end-to-end collections cycle, driving measurable improvement in DSO (Days Sales Outstanding) and reducing aging receivables. Implement proactive outreach cadences, dispute resolution workflows, and escalation protocols that get money collected faster. KPIs, Reporting & Accountability Build the metrics framework that doesn't exist today. Define and track KPIs across the full AR lifecycle — aging buckets, collection rates, dispute resolution times, cash application accuracy, and more. Deliver regular, executive-ready reporting to the CFO and COO that drives informed, data-backed decisions. Cross-Functional Collaboration Partner closely with Operations, Accounting, and Sales teams to ensure proper cash application, accurate AR statements, and aligned customer communication. Serve as the connective tissue between commercial and financial teams to resolve friction points and build process harmony. Relationship Management Cultivate strong relationships with wholesale customers, international partners, and internal stakeholders to enable proactive communication, faster dispute resolution, and stronger payment compliance across all markets.
What We're Looking For
- Bachelor's degree in Finance, Accounting, or a related field; MBA or CPA a plus
- 8 years of progressive experience in Accounts Receivable, Credit, or Collections — preferably within the apparel, retail, or consumer goods industry
- Demonstrated experience building or restructuring AR departments, including team design, process creation, and change management
- Experience managing or establishing offshore/near-shore AR teams
- Proven track record of implementing AR automation tools and ERP integrations (experience with [insert your ERP, e.g., NetSuite, SAP, Microsoft Dynamics] a plus)
- Deep understanding of international credit and collections across multiple markets (North America, LATAM, EU, UK, Middle East preferred)
- Strong command of AR metrics and the ability to build reporting frameworks from scratch
- Exceptional leadership, communication, and cross-functional influencing skills
- Highly analytical, process-driven, and comfortable operating in a fast-scaling, entrepreneurial environment
What We Offer
- Competitive base salary performance bonus
- Health, dental, and vision insurance
- Flexible work arrangements
- Direct access to senior leadership with high organizational visibility
- A genuine seat at the table to build something — not just manage it
- Professional development support and a culture built for growth