Field Furniture Restoration Specialist

As a Field Furniture Restoration Specialist, you will serve as the face of our service team, traveling to customer locations to restore the beauty and functionality of high-quality furniture. You will leverage your technical expertise in upholstery, leather care, and wood refinishing to deliver exceptional results that ensure total customer satisfaction.

• Execute professional-grade repairs on upholstery, leather, and wood case goods within customer homes.
• Perform detailed surface refinishing, color matching, and structural rebuilding for damaged furniture.
• Operate specialized tools and spray equipment to achieve factory-level finishes.
• Assess damage severity and determine the most efficient, high-quality restoration path.
• Maintain a pristine service vehicle and manage inventory of repair supplies and hardware.
• Document recurring product issues to help improve quality control and manufacturing standards.
• Collaborate with warehouse teams to provide guidance on minor touch-ups and inspection techniques.
• Ensure all service visits are completed on time by following optimized travel routes.

Required Skills

• High School Diploma or equivalent.
• Minimum 1 year of hands-on experience in furniture repair, wood refinishing, or leather restoration.
• Proficiency with hand and power tools, including drills and impact drivers.
• Valid driver’s license with a clean driving record.
• Strong problem-solving skills and the ability to work independently in the field.

Preferred Skills

• Experience with color theory and advanced surface finishing techniques.
• Ability to communicate effectively with customers to explain repair processes.
• Technical aptitude for learning internal service management software.
• Previous experience in a customer-facing or field service role.