Technical Community Moderator - AI Education

📍 AI Technical Moderator - (Mastermind / AI Advantage)

Location: Remote within the US

Salary: $70K–$85K

🎯 About AI Advantage

AI Advantage, part of the Tony Robbins and Dean Graziosi ecosystem, is building a human-centered AI education platform for entrepreneurs, business owners, creators, and professionals who want more leverage, more confidence, and more time back.

We help people move from AI-curious to AI-confident through structured bootcamps, expert-led masterclasses, and a thriving community of practice. Our members range from solopreneurs to enterprise leaders. They stay because the experience feels personal, even at scale, and because the support actually solves their problems.

✅ The One Thing That Makes This Role Different

We're seeking an AI Technical Community Moderator who is equal parts builder and guide: a working AI practitioner who has personally built the kinds of workflows our members are trying to build, and who can show up as a phenomenal human guide while doing it.

EX: When a member question warrants a custom artifact, skill, prompt, or set of instructions rather than a guide link - you build it on the spot and hand it to them. You're not a responder. You're a builder who also responds.

This is not a knowledge-base-and-ticket role. The people who thrive here are working AI practitioners who have personally built the workflows our members are trying to build. You can debug an agentic flow mid-shift, write a custom skill file on the fly, and still make the member feel like a person, not a support queue.

Most moderation roles are about pointing to the answer. This one is about pointing to the answer when it exists, and building the answer when it doesn't.

✅ What You'll Do

As our next AI Technical Community Moderator you will own:

Day-to-Day Moderation

• Respond to member questions across AI Advantage Club, Bootcamp, and Mastery. Every reply holds the AIA warmth bar: specific, respectful, and grounded in real knowledge.
• Diagnose technical stuck points across ChatGPT, Claude (Cowork, Code, Projects), Gemini, Lovable, and Google Sheets AI workflows.
• Build custom solutions for members when a guide link isn't enough: artifacts, custom GPTs, prompts, custom instructions, or .skill files built for the specific member's specific problem.
• Hold the Member Feels Heard standard on every thread. No member should leave feeling like a ticket got closed.

Technical and Community Health

• Quality-control and vet community-contributed .skill files before they propagate widely.
• Watch for psychological-strain signals and unhealthy AI use patterns in the post stream. Surface those with judgment; escalate when the call is bigger than your seat.
• Moderate live events for Bootcamp, Mastery, and Masterclasses: triage chat, surface high-signal questions for the host, share relevant resources in real time.

Curriculum and Knowledge

• Absorb new curriculum (Amplifier launches, Bootcamp sessions, Hacks of the Week, Tools of the Month) within 7 days of release and be ready to support members on it.
• Surface recurring stuck points and KB gaps to the Content Director so member friction becomes future Hacks and Guides.

✅ What You Bring

Non-Negotiables

• 2,500 hours of hands-on AI practitioner experience using ChatGPT, Claude, Gemini, or comparable platforms as a working tool, not a novelty. Tell us how you got there.
• Deep familiarity with at least 2 of the 3 primary platforms (ChatGPT, Claude, Gemini). You know them by feel, not by reading the docs.
• Personal experience building Custom GPTs with 8 knowledge files, or Claude Projects of equivalent depth.
• Active use of .skill files, structured prompt libraries, or reusable AI components in your daily work (10 skills regularly leveraged, or equivalent in adjacent ecosystems).
• Experience orchestrating multi-step workflows using Claude Cowork, Claude Code, Codex, or a comparable agentic tool.
• Strong writing with real empathy. You can hold space for an emotional signal before solving, and write a technical answer that doesn't read like a Stack Overflow comment.
• Comfort with rapid platform change. You don't panic when a tool ships new features mid-week.

Strong Signals (Nice-to-Haves)

• Background as a community moderator, developer advocate, customer support specialist, or technical writer.
• Experience with Lovable, Google AI Studio, or comparable AI-app-generation platforms.
• Familiarity with Circle, Mighty Networks, Skool, or other community platforms.
• A portfolio of AI workflows, skills, custom GPTs, or prompts you've built and shared.
• Experience facilitating live Q&A, workshops, office hours, or comparable real-time member-facing sessions.

✅ Growth Path

This role grows as fast as the work does. Within 12 months, the scope will likely include vetting community-contributed multi-agent systems, debugging skill compositions, and helping members think about agent architecture, not just individual prompts. If you stay current and stay hands-on, you'll be doing work in 12 months that doesn't have a job title yet.

You'll work alongside a team that already operates at AI-fluency depth: a Head of Community who treats every interaction as a system to design, a Head of Moderation with the same Mastery-level technical depth you'll be tested on, a Content Director feeding you fresh Hacks and Guides, and a Lifecycle Marketing Manager pulling member stuck points into intervention campaigns.

🎯 How to Apply - If you are serious about AI, already building with it daily, and energized by the idea of helping thousands of people unlock what it can actually do for their work and lives, we want to hear from you.

Click Apply and complete the short application form.

The Recruitment Process (4 Stages)

• Stage 1: Submit the application form including a vibe-coded application page with your cover letter, CV, and examples of your AI builds. Full instructions are inside the form.
• Stage 2: Top candidates complete a Technical Moderation Assessment
• Stage 3: 30-minute 1:1 interview with our Head of Moderation.
• Stage 4: Final conversation with AIA Leadership.

We move quickly. If you're advancing, you'll hear from us within 3 business days.