Accounts Receivable Clerk

POSITION SUMMARY

The Accounts Receivable Clerk is responsible for accurate and timely billing, recording, collection, reconciliation, and reporting of organizational revenue and client-related financial transactions across Martha Lloyd Community Services and its affiliated entities.

This position works collaboratively with program leadership and staff to ensure services provided to clients are accurately billed to applicable state agencies, counties, private parties, and other funding sources. The Accounts Receivable Clerk serves as an important liaison between the Business Office, program departments, governmental agencies, business partners, clients, and client families to identify and resolve billing discrepancies and maintain accurate financial records.

The position is also responsible for maintaining and reconciling client incidental and related accounts, processing donations and cash receipts, invoicing private parties, monitoring outstanding receivables, and supporting cash collection and deposit processes for organizational operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client and Program Billing

· Collaborate with program directors, managers, and designated program staff to obtain and verify information necessary for accurate and timely client billing.

· Prepare, review, submit, and reconcile billings to applicable state agencies, counties, and other governmental or third-party funding sources.

· Prepare and submit service-rendered and other contractual billings to counties and business partners.

· Monitor submitted claims and billings through payment and resolution.

· Research rejected, denied, unpaid, or underpaid claims and work collaboratively with program staff and external partners to resolve discrepancies.

· Maintain knowledge of applicable billing systems, payer requirements, enrollment requirements, and submission deadlines.

· Maintain required provider and billing enrollment information and assist with ongoing compliance with applicable billing systems.

Accounts Receivable and Cash Receipts

· Accurately record and post cash receipts, checks, electronic payments, ACH transactions, and other receipts to the appropriate entity, account, program, and client.

· Maintain accurate accounts receivable records and supporting documentation.

· Prepare invoices for private-pay services, professional fees, client obligations, business partners, and other amounts due to the organization.

· Monitor outstanding accounts receivable and follow up on past-due balances.

· Prepare and review accounts receivable aging reports and communicate significant outstanding balances or collection concerns to the CFO.

· Research and resolve discrepancies between billing records, payments, subsidiary records, and general ledger balances.

· Assist with month-end and year-end accounts receivable closing procedures and provide supporting documentation for financial statement and audit purposes.

Client Financial Accounts

· Maintain accurate individual client account records and supporting documentation.

· Reconcile client financial accounts on a regular basis and promptly investigate discrepancies.

· Calculate and record applicable client savings deposits, withdrawals, and interest allocations.

· Respond professionally and timely to inquiries from clients, guardians, representatives, and family members regarding account activity, invoices, payments, or balances while maintaining appropriate confidentiality.

Donations and Other Organizational Receipts

· Record and process donations received by the organization and its affiliated entities.

· Ensure donations are accurately recorded to the appropriate entity, fund, program, restriction, or designation based upon supporting documentation.

· Maintain appropriate documentation supporting donor receipts and transactions.

· Reconcile donation receipts to deposits, financial records, and applicable donor records.

Retail, Café and Cash Management

· Collect cash and other receipts from organizational retail operations, including the CopperTree retail store and Martha's Table café.

· Verify cash received to supporting point-of-sale or other transaction reports.

· Identify, research, and communicate cash or transaction discrepancies.

· Prepare cash, checks, and other receipts for deposit in accordance with established internal controls.

· Prepare and process organizational bank deposits and maintain supporting deposit documentation.

· Coordinate with retail and café staff to resolve discrepancies between sales activity, house charges, cash receipts, and deposits.

· Maintain appropriate segregation of duties and cash-handling controls.

Private Party and Business Partner Accounts

· Prepare and distribute invoices to private parties, families, vendors, tenants, counties, and other business partners as applicable.

· Maintain professional and timely correspondence regarding invoices, account balances, payment status, and billing questions.

· Follow up on outstanding balances and document collection activity.

· Research disputed charges and coordinate with internal departments to resolve billing questions.

· Maintain positive and professional relationships with clients, families, governmental agencies, counties, vendors, and other business partners.

Reconciliation, Reporting and Internal Controls

· Identify unusual transactions, unreconciled balances, aged items, or discrepancies and promptly communicate concerns to the CFO.

· Maintain complete and organized supporting documentation for all billing, receipt, reconciliation, and collection activities.

· Assist with requests from external auditors, governmental agencies, and other authorized parties.

· Follow established accounting policies, internal controls, confidentiality requirements, and applicable regulatory requirements.

· Recommend process improvements that strengthen accuracy, efficiency, documentation, and internal controls.

JOB REQUIREMENTS

• Be 18 years of age.
• Associate’s degree in business or related field with 2 yrs experience in accounts receivable or bookkeeping preferred.
• Must have High School Diploma or GED with a minimum of 4 years of experience in bookkeeping, accounts receivable, or payment processing.
• Intermediate computer skills required.
• Able to perform essential duties listed above.
• Pass post-offer physical exam: Safely lift/push/pull/carry 10 lbs. Constant bending, sitting, standing, and walking. Frequent twisting, reaching, stooping, squatting, pushing, pulling and upper extremity grasping. Occasional lifting, carrying, climbing, kneeling, and driving.
• Pass post-offer drug screen.
• Possess valid driver’s license

Apply today and start your journey to a wonderful career with Martha Lloyd Community Services! Employment Opportunities - Martha Lloyd Community Services

Martha Lloyd Community Services is an Equal Opportunity Employer. Martha Lloyd Community Services provides equal employment opportunity to all employees and applicants regardless of an individual's race, creed, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, physical or mental disability and genetic information unrelated to an individual’s ability to perform the essential functions of a particular job, status as a military veteran or qualified veteran, or any other protected characteristics or protected class status in accordance with applicable state, federal and local laws.

Job Type: Full-time

Pay: $20.72 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Ability to Relocate:

• Troy, PA 16947: Relocate before starting work (Required)

Work Location: In person

Salary : $21