What are the responsibilities and job description for the Entry Level Communications Agent position at Marketing Consultancy Lab?
Job Title: Entry Level Communications Agent
Location: Atlanta, GA
Job Type: Full-Time
Note On-campus work in Atlanta, GA
Job Summary
We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This role is ideal for individuals eager to start their career in communications and customer service, offering an excellent opportunity to develop professional skills in a supportive environment. As an Entry Level Communications Agent, you will be responsible for managing incoming and outgoing communications with clients and stakeholders, ensuring messages are clearly and effectively conveyed.
Key Responsibilities
- Handle inbound and outbound communications via phone, email, and chat platforms.
- Respond promptly and professionally to client inquiries and concerns.
- Document and update communication logs and client information accurately.
- Assist in the development of communication materials and templates.
- Collaborate with team members to ensure consistent messaging across channels.
Qualifications
- High school diploma or equivalent; a degree in communications or related field is a plus.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Basic computer skills and familiarity with communication software.
- Ability to multitask and manage time efficiently under pressure.
- Willingness to learn and take constructive feedback.