What are the responsibilities and job description for the Human Resources Coordinator position at Marketing Alliance Group?
Human Resources Coordinator (Bilingual) – Manufacturing
Location: Chattanooga, TN
Company: Marketing Alliance Group
About Marketing Alliance Group
Marketing Alliance Group is a leading provider of custom retail solutions operating within a high-volume manufacturing environment. We are seeking a Bilingual Human Resources Coordinator who is ready to take the next step in their HR career with a clear path into a Human Resources Generalist role. This position supports HR operations across our manufacturing workforce and plays a key role in employee relations, compliance, and people operations.
Position Overview
The Human Resources Coordinator provides hands-on HR support for both hourly and salaried employees in a fast-paced manufacturing environment. This role supports employee relations, onboarding, training, benefits administration, safety compliance, and HR documentation. The ideal candidate is bilingual (English/Spanish), detail-oriented, people-focused, and motivated to grow into an HR Generalist role.
Key Responsibilities
HR & Employee Support
- Serve as a frontline HR contact for manufacturing employees; provide guidance and escalate issues as needed.
- Support employee relations including attendance, performance, conduct, and workplace concerns.
- Assist with investigations, documentation, and corrective action processes.
Onboarding, Training & Offboarding
- Coordinate onboarding including new hire paperwork, orientation, and safety training.
- Track and maintain required certifications and training records.
- Support offboarding processes and exit documentation.
Leave Administration & Compliance
- Track FMLA, medical leaves, and other employee leave requests.
- Maintain accurate personnel files and HR records in compliance with company policy and labor laws.
- Assist with HR reporting, audits, and compliance reviews.
Safety & Risk Management
- Support safety documentation, OSHA compliance, and workers’ compensation processes.
- Assist with driver record recertifications and operational compliance tracking.
- Promote a safety-first environment across all manufacturing operations.
Engagement & Communication
- Coordinate employee engagement activities, recognition programs, and morale initiatives.
- Support internal HR communications, announcements, and policy updates.
Career Growth Opportunity
- Participate in structured development to prepare for promotion into a Human Resources Generalist role.
- Gain exposure to employee relations, compliance, training programs, and HR strategy execution.
Qualifications
Experience
- 2–5 years of experience in Human Resources, HR Administration, or related field required.
- Experience in a manufacturing, warehouse, or industrial environment strongly preferred.
- Prior involvement with onboarding, compliance, training coordination, or employee relations required.
Education
- High school diploma or equivalent required.
- Associate’s or Bachelor’s degree in Human Resources, Business, or related field preferred.
Language Requirement
- Bilingual in English and Spanish is required.
Skills
- Strong understanding of HR fundamentals and employment regulations.
- Excellent interpersonal and communication skills across diverse employee groups.
- Strong organizational and multitasking abilities in a production-driven environment.
- Proficiency in Microsoft Office; HRIS or ERP experience preferred.
- High level of discretion and professionalism with confidential information.
Physical Requirements
- Combination of office work and frequent presence on the manufacturing floor.
- Ability to stand, walk, and sit for extended periods.
- Occasional lifting up to 20 lbs.
- Must be able to tolerate manufacturing conditions including noise, odors, and temperature variations.
What We Offer
- Competitive salary and full benefits package (medical, dental, vision, 401(k) with company match).
- Defined career path into a Human Resources Generalist role.
- Hands-on HR training, coaching, and mentorship.
- Inclusive, safety-first manufacturing culture.
- Long-term growth and professional development opportunities.
Marketing Alliance Group is an Equal Opportunity Employer.