What are the responsibilities and job description for the Help Desk Technician--Hybrid Job position at Managed Staffing?
Job Title: Help Desk Technician Work Location: Richmond, VA 23219 HYBRID JOB REQUIRED QUALIFICATIONS: 3 years of IT Phone Support experience. MUST have experience with ServiceNow ticketing systemGreat Customer Service Skills, Strong analytical, troubleshooting and typing skillsMUST have experience and knowledge of Windows 11 operating systemMUST have experience in an IT setting with computer hardware/software and troubleshooting and identifying issues to work towards resolution 8-hour shift – between the hours of 6a – 8p ET, 50% remote – alternating one week in the office and one week at home
Salary : $23 - $23