What are the responsibilities and job description for the Product Tester position at Magnify?
Quality Assurance/ Testing Support
Pay: $20.00 - $22.00 per hour
Hybrid in Richmond- Onsite 3 Days/ Remote 2
Job description:
We’re looking for someone who can take feedback from people testing our products and turn it into useful ideas for improvement. You’ll be the go-to person for gathering what testers are saying and helping different teams understand what changes need to be made.
What You’ll Do
- Review feedback from testers, including ratings, comments, photos, and videos
- Look for common themes and figure out what’s working and what isn’t
- Summarize feedback in a way that’s easy for teams to understand and act on
- Help during active testing periods (this may include checking in occasionally on weekends)
- Keep everything organized in a secure system so information is easy to find and use
What You Should Have
- About 3 years of experience in areas like customer feedback, product testing, research support, or quality programs
- Strong organizational skills and the ability to manage multiple tasks at once
- Experience working with feedback or survey tools (like Centercode, UserTesting, Qualtrics, or similar)
- Basic to strong skills in Excel or Google Sheets (sorting, filtering, organizing data)
- Experience putting together simple presentations (PowerPoint or Google Slides)
- Some familiarity with using AI tools to help speed up work is a plus
Bonus Points If You Have
- Experience working with product, engineering, or quality teams
- Experience using project management or customer service tools
Work Location: In person
Salary : $20 - $22