What are the responsibilities and job description for the Part-Time and Full-Time Four65 Server position at MADISONS AT OLD EDWARDS INN LLC?
The Four65 Server ensures quality dining experience for the guest. This includes set-up for service, serving guests food and beverages while focusing on detail, quality and customer service.
Responsibilities
• Ensure all tables are properly set prior to seating guests
• Greet guests in a friendly and courteous manner
• Ability to explain in detail, specials and any menu questions to guests
• Serve food and beverages
• Adhere to all property service standards
• Ensure restaurant, event space, and work areas are kept clean
• Take orders and input correctly into the POS system
• Retrieve order from the kitchen, and accurately deliver to guests
• Be familiar with the hotel facilities, hours of operations and their locations
• Adhere to any state/federal regulations pertaining to liquor service
• Knowledge of food and beverage operations and preparation, with a good focus on wine, is desired
• Excellent communication skills
• The ability to work well with a large group of people in a team environment
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them satisfactorily
• Team members must be over the age of 18 years old
• Ability to work a flexible schedule including nights, days, weekends, and holidays
• Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs or more