Facilities Coordinator

Location Beaumont Texas

Working Location Category Onsite

About Us

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.

About the Role

This position is responsible for delivering professional and efficient facilities management support across the Campus and wider facilities services operations.

As a key member of the Facilities team, you will contribute to our core mission: providing exceptional customer service to our client and ensuring a high‑quality, effective work environment that maximizes value for the investment made. The role focuses on maintaining operational excellence, supporting daily facilities needs, and contributing to a positive workplace experience.

Key Responsibilities

• Respond to calls/emails to the Facilities Department regarding campus inquiries, repairs, and other departmental requests.
• Receive work request information from the Work Order system.
• Schedule, coordinate, and distribute work orders to Facilities Operations.
• Follow up with Facilities Operations and end-users to maintain tracking logs.
• Update system reports as requested.
• Distribute monthly Preventive Maintenance and Resiliency tickets to the Facilities Operations team and/or external vendors.
• Track status and enter engineering notes, including hours worked.
• Responsible for ticket completion entries on the Work Order System.
• Responsible for recording data into specific electronic folders to support audits.
• Track status and enter compliance data on Excel spreadsheets and online databases .
• Initiate, maintain, and assist with departmental project files in accordance with the company’s records retention policies.
• Is readily available for overtime work and, when required, supports work-related on a mandatory basis during work related emergencies as determined by the Corporate Facilities Management Team.
• Other responsibilities as deemed necessary by the Corporate Facilities Management Team.
• Ability to work under extremely tight time constraints, working closely with various people.
• Ability to work under demanding schedules on different systems and/or responsibilities in a professional and team-oriented manner.
• Provide TWIC escorting for interim service providers
• Pull, maintain, and hold permits in accordance with the client’s requirements.
• Manage time and resources to meet fluctuating workloads.
• Adopt effective people management techniques.
• Provide a customer focused service and to engender positive client and colleague relationships.
• Demonstrate attention to detail and ownership of the processes relating to areas of responsibility.
• Share site, client, and project knowledge with members of the FM team.
• Establish and maintain good working relationships with Macro and the Client staff.

About You

The ideal candidate should ideally have:

• Ability to manage resources to engender flexibility and co-operation.
• Excellent people management skills.
• Corporate Facilities experience, or experience working in an outsourced facilities management environment.
• High-level PC skills, especially related to photo management software, databases, MS Office, Windows, hardware/software configurations, and permitting.
• Demonstrated ability to work with related technology and facilities applications.
• Administrative experience in the Facilities Management industry or similar.
• Relevant educational background and/or experience.
• Ability to read, analyse, and interpret technical procedures, or governmental regulations.
• Proficiency in Microsoft Office and Outlook. Ability to work with spreadsheets, databases, and run reports.
• Ability to pass DISA drug, alcohol and background requirements.
• Ability to obtain and maintain TWIC credentials.

Desired

• Experience working within a facilities management team.
• Previous experience working in an outsourced contract environment.
• Knowledge of industrial safety management.
• Experience in the energy and industrial markets
• IFMA or other industry related facilities management certification a plus.

Diversity Statement

We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team.