Hotel General Manager

Job Overview
We are seeking an energetic and dynamic Hotel General Manager to lead our hospitality team and ensure exceptional guest experiences. In this pivotal role, you will oversee all aspects of hotel operations, from guest services and staff supervision to financial management and strategic planning. Your leadership will drive the success of the property by fostering a welcoming environment, maintaining high standards of service, and optimizing operational efficiency. If you thrive in a fast-paced hospitality setting and possess a passion for delivering memorable guest experiences, this is your opportunity to make a significant impact.

Responsibilities

• Lead and supervise all hotel departments, including front desk, housekeeping, food & beverage, and maintenance, ensuring seamless coordination and outstanding service delivery
• Develop and implement operational policies and procedures to enhance efficiency, guest satisfaction, and profitability
• Oversee revenue management strategies to maximize occupancy rates and revenue streams while maintaining competitive pricing
• Manage human resources functions such as recruiting, onboarding, training, performance evaluations, and staff development to build a motivated team
• Maintain excellent guest relations by addressing inquiries, resolving complaints promptly, and ensuring a welcoming atmosphere for all visitors
• Oversee budgeting processes, financial reporting, and cost control measures to meet financial goals
• Ensure compliance with safety standards, health regulations, and hotel policies at all times
• Utilize multi-line phone systems with professional phone etiquette to handle inquiries efficiently and courteously
• Implement effective night audit procedures to reconcile daily financial transactions accurately

Experience

• Proven supervisory experience in hospitality management or hotel operations with a track record of leadership success
• Extensive hotel experience across various departments such as front desk operations, guest services, or resort management
• Strong background in revenue management, budgeting, and financial analysis within the hospitality industry
• Exceptional customer service skills with the ability to foster positive guest relations
• Human resources expertise including staff recruitment, training, and performance management
• Multilingual or bilingual abilities are highly desirable for communicating effectively with diverse guests and team members
• Familiarity with hotel management software systems and multi-line phone systems is preferred
• Leadership qualities that inspire teamwork, accountability, and continuous improvement

Join us as we create memorable experiences for our guests while leading a passionate team dedicated to excellence. Your expertise will help shape the future of our hospitality environment—where every detail counts!

Pay: $17.00 per hour

Benefits:

• Employee discount

Experience:

• management: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Rifle, CO 81650 (Required)

Work Location: In person

Salary : $17