Parts Counter

Description

Lyle Machinery Co. is a family-owned and operated equipment dealer headquartered in Richland, Mississippi. With over 230 dedicated employees across five states, we have proudly served the construction, forestry, utility, mining and general industries for more than a decade. Our commitment to excellence is reflected in our partnerships with world-class equipment brands such as Komatsu, Bobcat, Hitachi, Sennebogen, and many others.

We specialize in comprehensive solutions for our customers, offering equipment sales, rentals, service, and parts under one trusted name. Our full-service approach, combined with deep industry expertise, ensures that our clients get the equipment and support they need to succeed on every job site.

At Lyle Machinery, being family-owned means more than tradition- it means placing a high value on our people. We strive to create a workplace that fosters integrity, teamwork, and professional growth, because we believe that taking care of our team is the first step in taking care of our customers. As an industry leader, we take pride not only in what we do, but in how we do it—with a focus on quality, service, and lasting relationships.

Duties:

· Assist all customers (retail and shop) in selecting required parts in a friendly,
professional, and efficient manner

· Inform customers of companion part requirements while ensuring the customer is
exposed to the full product line

· Answer incoming phone calls and counter inquiries, providing price quotes and other
information as needed

· Perform intake and pick up on rental items 

· Keep an up-to-date listing of all company inventory

· Pull and fill orders from stock

· Unloading of whole goods freight

· Learn and execute financing options in order to assist customers

· Conduct a physical final check of rentals prior to pick up

· Follow up on back-ordered parts and replenish assigned inventory daily

· Maintain a prompt, efficient and timely flow of paperwork

· Receive payment from retail customers or obtain credit authorization

· Assist outside sales representatives with their orders

· Perform cycle counts and physical inventory as specified

· Manage department financials and goal optimization

· Other duties as assigned by manager

Requirements

Associates degree desired· Ability to lift items weighing up to 50lbs· Forklift certified· Must have at least 3 years of previous parts/inventory experience· Excellent communication and custom er service skills, and able to maintain a professional image and demeanor · Ability to multi-task in a fast-paced environment · Must have at least a moderate level of point-of-sale system experience· Must have a valid Driver’s License · Must be able to pass pre-employment screen (background and drug test)

Physical: · Ability to see in full range color· Ability to kneel, climb, bend, twist, lift and squat to service equipment · Ability to lift, push and pull up to 50lbs· Must be able to work in any weather environment· Must be able to safely operate in, around, under and on top of equipment

Benefits: Medical/Dental/Vision/Disability/Paid Training/Paid Time Off and more!*This job description outlines specific duties that are expected for the position, however, it is not intended to cover every aspect of the position nor is it in any way to be interpreted or construed as a contract of employment.