What are the responsibilities and job description for the Parts Counter position at Lyle Machinery Co?
Description
For over 60 years, Lyle Machinery Co. has been an industry leading new and used equipment dealer who operates 11 branches throughout 5 states. In addition to sales, LMC performs service and repairs, both on-site and in the field, as well as providing leases and rentals of heavy equipment. We have 10 locations in 5 states and constantly growing!
Duties:
- Customer focused candidate to represent and sell products and parts to walk-in and telephone customers as well as internal customers
- Will provide robust customer service by displaying a positive attitude to ensure the highest customer satisfaction possible
- Responsible for parts counter sales as well as walk in customer sales. Some deliveries of parts
- Unloading of whole goods freight
- Will develop and manage long term customer relationships
- Will maximize gross margin contribution through sales
- Provide customer follow up and product education
- Learn and execute financing options in order to assist customers
- Constantly strive to improve knowledge of features of all equipment and parts sold by dealership
Requirements
Required
- High integrity, loyal, team player
- Excellent communicator both written and verbal
- Strong organizational skills
- Ability to adapt communications style to the person and/or situation
- Highly motivated
- Ability to multi-task effectively, stay organized and operate under stress
- Process paperwork timely and accurately
- Clean driving record
- Strong computer skills
- Stay up-to-date with industry trends
- Ability to lift items weighing upwards to 75 lbs, operate fork lift
- Must have a reliable transportation
Preferred
- Comfort with mechanical issues
- 2 to 5 years parts/sales experience