What are the responsibilities and job description for the Transportation Planner position at LX Pantos Americas?
Company: LX Pantos America, Inc.
Job Title: Transportation Planner/Coordinator (Assistant or Assistant Manager level)
Overview:
Our customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smartbench/TMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.
Primary Responsibilities
- Download data and assess orders that are due/overdue and will be completed that night
- Tender loads to carriers on-time in Smartbench
- Schedule pickup appointments on C3 and TMS with Carriers
- Release loads to Warehouse Management System on time
- Follow up with carrier and warehouse to maximize on-time truck arrival & shipping
- Follow up with carrier to secure same day or next day recovery
- Relay delivery appointment reschedule requests on time
- Validate events during transit, such as accessorial charges
- Draft and submit daily closing report regarding missed pickups, recovery/rescheduling status, remaining overdue orders, and how to clear them out
Key Performance Indicators:
- On-Time Tender Request
- On-Time Pickup Appt Confirmation
- On-Time Release to WMS
- On-Time Truck Arrival
- Same Day Recovery for Missed Pickups
- Missed Pickup Rate
- On-Time Reschedule Request
Requirements
- Bachelor’s degree or equivalent preferred
- Degree in Supply Chain Management or Logistics is a plus
- 1 years of experience in data entry
- 3-4 years of customer service experience in logistics, transportation, supply chain or procurement
- Able to work occasional overtime hours
- Proficient in MS Excel (intermediate or better preferred)
- Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)
- Strong verbal and written communication skills
- Detail-oriented and team player
- Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations
Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and PTOs/ paid holidays
Job Type: Full-time, Regular
Work Location:
- 55565 Sierra Ave., Fontana, CA 92336
Hours: Monday to Friday, 08:00 AM – 5:00 PM (Day Shift)