What are the responsibilities and job description for the Front Desk Agent position at Luminous Hotel Management?
The Baymont Inn & Suites in Warrenton, VA is looking for a friendly, dependable Front Desk Associate who enjoys working with people and creating a great guest experience. If you are organized, professional, and customer-focused, we’d love to meet you.
Responsibilities
- Greet guests and provide a welcoming check-in and check-out experience
- Answer phones and assist with reservations and guest questions
- Handle guest requests and resolve issues in a professional manner
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk and lobby area
Qualifications
- Customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Basic computer skills and ability to learn hotel reservation systems
- Reliable, punctual, and detail-oriented
- Ability to work evenings, weekends, and holidays as needed
What We Offer
- Competitive hourly pay
- Flexible scheduling
- Supportive team environment
- Opportunities for advancement within hotel management
If you enjoy helping people and want to grow in the hospitality industry, we encourage you to apply.
Apply today on Indeed to join the team at Baymont Inn & Suites Warrenton!
REQUIREMENTS
- High school diploma or equivalent, 1 year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends
Baymont by Wyndham Warrenton is a mid-scale hospitality property operating under the Baymont by Wyndham brand, part of the Wyndham Hotels & Resorts portfolio. The hotel is positioned to serve both business and leisure travelers visiting the Warrenton, Virginia area, offering a blend of comfortable accommodations and value-driven amenities. Guests can enjoy complimentary breakfast and parking, free Wi-Fi, a seasonal outdoor pool, fitness center, and flexible meeting space suitable for small events and group stays. Rooms feature conveniences like flat-screen TVs, refrigerators, microwaves, and select suites may include kitchenettes or jetted tubs. With its accessible location near Old Town Warrenton, corporate offices, regional attractions and the Virginia wine country, the property provides practical lodging for a range of visitors seeking dependable service and amenities in a central Northern Virginia setting.
Salary : $13 - $15