Full-Time Universal Banker

Role Overview: This position involves delivering accurate, timely customer service in a retail banking environment, including processing financial transactions and opening accounts. It includes introducing bank products through outreach, making tailored recommendations, and performing outbound sales calls to meet sales and referral goals.

Key Responsibilities

• Support teller and platform functions, including deposits, currency handling, and account openings.
• Identify client needs, cross-sell products, and facilitate loan applications.
• Conduct outbound calls to prospects and clients, especially during campaigns.
• Resolve client inquiries, enhance service quality, and improve product knowledge through training.
• Assist with daily operations, audit controls, and onboarding new staff, ensuring compliance with policies and regulations.
  
  

Qualifications & Skills

• High school diploma or GED, with preferred one year of teller experience.
• Proficiency in Microsoft Office, 10-key calculator, and coin counter.
• No specific licenses required but must pass background and credit checks, and comply with relevant regulations.
  
  

Note: No supervisory responsibilities are involved.