What are the responsibilities and job description for the Field Technician position at LS Solutions?
Field Service Technician supporting business clients with installation, maintenance, and repair of multifunction copiers, printers, and related document/IT solutions.
Key Responsibilities
Key Responsibilities
- Install, troubleshoot, and repair printing/document equipment at customer sites.
- Diagnose hardware and network-related issues.
- Perform preventive maintenance, inspections, and firmware updates.
- Train users on proper equipment operation and best practices.
- Document all service activities accurately and completely.
- Manage territory work effectively and collaborate with team members to deliver responsive, consultative support.
- Strong technical aptitude with the ability to diagnose and resolve equipment and connectivity problems.
- Excellent customer service skills and professional communication.
- Integrity, reliability, and attention to detail.
- Comfort working in a field-based environment and learning new technologies.