What are the responsibilities and job description for the Muscle Shoals - Administrative Operations Lead - Full Time position at Long-Lewis Automotive Group?
Job Details
Description
Administrative Operations Lead (Team Lead)
This is not an entry-level position—we are looking for someone who can take ownership, manage multiple priorities, and lead from the front.
What You’ll Do...
This position is based in a professional office environment within a dealership or finance company setting. It may involve sitting for extended periods and frequent interaction with customers and vendors over the phone.
Description
Administrative Operations Lead (Team Lead)
This is not an entry-level position—we are looking for someone who can take ownership, manage multiple priorities, and lead from the front.
What You’ll Do...
- Oversee daily operations of Contract Clerks and Deficiency Collections
- Ensure deals are processed accurately and efficiently from the dealership
- Manage and support all deficiency collection activity, including:
- Assigning accounts fairly across team members
- Monitoring progress and ensuring timely follow-up
- Ensure all court documents, legal filings, and compliance requirements are handled correctly and on time
- Oversee administrative functions related to:
- Payables and accounting support
- Total loss claims and accounts
- GAP claim filing and tracking
- Act as the primary backup to the Manager, stepping in as needed
- Remove administrative burden from Contract Clerks so they can focus on deal processing
- Work across multiple Excel spreadsheets and systems with a high level of accuracy
- Identify and resolve discrepancies in contracts, accounts, and reporting
- Strong Excel skills (multi-sheet tracking, organization, and accuracy required)
- Highly detail-oriented with the ability to manage legally sensitive information
- Strong organizational and time management skills
- Ability to manage and prioritize multiple workflows and deadlines
- Experience in auto finance, contracts, collections, or accounting strongly preferred
- Understanding of compliance, legal documentation, or court processes is a major plus
- Strong leadership and accountability mindset
- Comfortable making decisions and holding team members accountable
This position is based in a professional office environment within a dealership or finance company setting. It may involve sitting for extended periods and frequent interaction with customers and vendors over the phone.