Compensation Administrator

The Compensation Administrator is a detail-focused and analytical professional responsible for supporting the administration of incentive-related programs, including both customer-facing rebate initiatives and internal sales compensation plans. This role ensures that calculations, accruals, and payouts are processed accurately, align with established guidelines, and are supported by thorough documentation and reporting. The individual in this position serves as a key point of contact for internal stakeholders, providing clarity on how incentives are structured, calculated, and distributed.

Location: Bethlehem PA (onsite

Salary: $60,000 - $65,000

Key Responsibilities

• Manage the day-to-day administration of customer incentive and rebate programs, including volume-based, growth-driven, and promotional structures.
• Perform regular calculations of earned incentives and accruals using defined program criteria; validate results against transactional data.
• Maintain and update program data, including eligibility criteria, performance thresholds, rates, and payout timing.
• Partner with accounting and receivables teams to ensure accurate recording and processing of incentive-related transactions.
• Prepare summaries and statements outlining program performance and earned incentives for internal and external stakeholders.
• Address questions related to program calculations, payment timing, and performance tracking.
• Investigate discrepancies in data outputs and resolve inconsistencies across systems.
• Apply compensation plan rules such as prorations, splits, caps, and adjustments consistently across participants.
• Generate and distribute compensation summaries for sales personnel and leadership.
• Track and manage inquiries or disputes related to compensation, coordinating research and resolution while maintaining proper documentation.
• Maintain accurate participant records, including employee changes, plan updates, and quota adjustments.
• Assist in compensation plan updates, modeling, and reporting in collaboration with leadership.
• Produce recurring reports related to incentive accruals, payouts, and overall program performance.
• Analyze trends and provide insights into incentive spend, attainment levels, and program effectiveness.
• Support ad hoc reporting requests from cross-functional teams.
• Contribute to budgeting and forecasting efforts by modeling potential incentive costs and scenarios.
• Ensure all calculations and processes follow established policies, plan documents, and internal controls.
• Maintain organized documentation to support audits and internal reviews.
• Keep process documentation, calculation methodologies, and procedures current and accessible.
• Work closely with finance to ensure proper alignment of accruals and financial reporting.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related analytical discipline.
• 2–4 years of experience in compensation administration, financial operations, or similar analytical roles.
• Strong Microsoft Excel skills, including advanced formulas, data analysis, and reporting techniques.
• Working knowledge of incentive structures such as commissions, quotas, and performance-based payouts.
• Familiarity with customer incentive or rebate programs is a plus.
• High level of accuracy and attention to detail when working with large data sets.
• Strong communication skills with the ability to explain complex calculations clearly.