What are the responsibilities and job description for the Call Center Administrative Assistant position at Lincoln Surgical Hospital/Nebraska Surgery Center?
Lincoln Surgical Hospital is a leading, innovative healthcare organization committed to delivering exceptional surgical care. Our dedicated physicians and staff work collaboratively to achieve outstanding patient outcomes in a supportive, patient-centered environment. We are currently seeking a detail-oriented and professional Administrative Assistant to join our Call Center team.
Schedule:
Full-time, 80 hours per pay period (two weeks)
Monday – Friday | 8:30 AM – 5:00 PM
Key Responsibilities
Duties include, but are not limited to:
- Answer incoming calls and schedule appointments for call center staff
- Route calls efficiently to the appropriate RN or department
- Maintain accurate call center records for all physicians practicing at Lincoln Surgical Hospital
- Verify and update patient demographic information
- Communicate effectively with physician offices to obtain required documentation
- Coordinate with the OR Scheduling department regarding cancellations and patient discharges
- Provide general administrative support, including copying, faxing, filing, and ordering supplies
- High school diploma or equivalent required
- Previous healthcare experience preferred
- Proficiency in Microsoft Office applications
Benefits
Lincoln Surgical Hospital offers a competitive and comprehensive benefits package, including:
- Health, dental, and vision insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Flexible spending accounts
- 401(k) with company match
- Uniform reimbursement
- Short- and long-term disability coverage
- Access to a 24/7 wellness center