What are the responsibilities and job description for the Meals on Wheels Client Services Coordinator position at LIFECARE ALLIANCE?
Job Purpose:
- The Meals-on-Wheels Client Services Coordinator ensures high-quality service delivery and compliance for LifeCare Alliance’s Nutrition Programs by combining client eligibility assessment with quality assurance oversight.
Key Responsibilities:
- Interview new home-delivered meal clients and reassess current clients to determine eligibility.
- Complete applications, verify funding eligibility, and provide alternative resources for ineligible clients.
- Conduct in-home assessments and research enrollment with eligible clients.
Required Education:
- High school diploma or equivalent
Preferred Education:
- Associate’s degree in social work, human services, or Community Health Worker certification
Required Experience:
- Proven documentation and process management skills
Preferred Experience:
- Minimum of 2 years’ experience working for a not-for-profit, community services, or government agency
- Experience working with older adults and disabled/chronically ill individuals
Required Skills and Abilities:
- Detail-oriented
- Ability to work in a fast-paced, deadline-driven, noisy environment
Preferred Skills and Abilities:
- Ability to communicate over the telephone and in person with a diverse public, including older adults and handicapped individuals
- Knowledge of modern office practices and procedures
- Exceptional customer service skills
Salary : $20