What are the responsibilities and job description for the Home Services Coordinator position at Life Enriching Communities?
Role Information
Location: Twin Towers | 5343 Hamilton Avenue, Cincinnati, Ohio 45224
Schedule: Full-Time : | 8:00am- 5:00pm
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional
team. Alongside our warm and welcoming environment, we offer a package of:
You are a compassionate and dependable Home Services Assistant who is committed to supporting residents in their daily routines. You respond quickly to needs, foster meaningful interactions, and bring compassion and professionalism to every interaction in our communities.
Responsibilities
Location: Twin Towers | 5343 Hamilton Avenue, Cincinnati, Ohio 45224
Schedule: Full-Time : | 8:00am- 5:00pm
Who We Are
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families.
What You’ll Love About Working Here
At Life Enriching Communities, we believe exceptional care begins with an exceptional
team. Alongside our warm and welcoming environment, we offer a package of:
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
You are a compassionate and dependable Home Services Assistant who is committed to supporting residents in their daily routines. You respond quickly to needs, foster meaningful interactions, and bring compassion and professionalism to every interaction in our communities.
Responsibilities
- Coordinates services provided by Home Service Assistants to meet client's personalized needs
- Performs services to meet client's personalized needs
- Supports Home Service Assistants to maintain program policies and procedures
- Provides administrative support, including (but not limited to):
- Scheduling and coordinating home services with clients and associates (including after normal business hours)
- Answering phone calls, including emergency (including after normal business hours)
- Perform data entry into software systems
- Performing monthly billing, completing and submitting insurance paperwork
- Generating necessary reports
- Ordering and maintaining supplies
- Filling medical data and other pertinent information
- Maintaining records for Home Services
- High School Diploma or equivalent preferred
- Previous leadership experience
- Previous experience in Home Services position, or equivalent
- Good computer skills, including use of Microsoft Office and data entry
- Must possess a customer service background and orientation
- Valid Ohio driver’s license required
