What are the responsibilities and job description for the Senior Credit Collections Specialist position at LHH?
Senior Credit & Collections Specialist
Location: Jersey City, NJ (Onsite – 5 days/week)
Compensation: $80,000 – $90,000 base salary
LHH is partnering with a global, market-leading organization to hire a Senior Credit & Collections Specialist to support its U.S. business. This is a high-visibility, individual contributor role reporting directly to senior finance leadership.
This is not a traditional collections position. The organization operates across multiple revenue streams—including capital equipment, recurring digital services, and complex financing arrangements—requiring a professional who can navigate ambiguity, manage cross-functional dependencies, and drive outcomes in a non-linear collections environment.
This hire will play a critical role in stabilizing and optimizing Credit & Collections operations following the departure of a long-tenured leader, while partnering closely with internal stakeholders across Finance, Sales, Operations, and Customer Service.
Key Responsibilities
- Own day-to-day Credit & Collections activities for the U.S. business
- Analyze ERP and reporting data to identify risk, prioritize accounts, and drive collection strategy
- Manage complex collection scenarios involving:
- Equipment sales and delivery dependencies
- Subscription and service-based revenue streams
- Leasing and third-party financing structures
- Partner cross-functionally with Sales, Accounts Receivable, Customer Service, and Operations to resolve payment blockers
- Act as an escalation point for high-risk or high-value accounts
- Navigate situations where payment is contingent upon delivery, installation, or multi-party coordination
- Build relationships across the business to improve communication, visibility, and collections outcomes
What Success Looks Like (First 90 Days)
- Develop a strong understanding of the company’s multi-stream business model
- Establish credibility and working relationships across key stakeholder groups
- Demonstrate the ability to independently manage complex and priority accounts
- Effectively navigate ambiguity and competing priorities without structured playbooks
Required Qualifications
- 5–7 years of experience in Credit & Collections and/or Accounts Receivable
- Background in complex B2B environments with contract-driven payment structures
- Experience managing high-value accounts and non-standard collection scenarios
- Strong proficiency with ERP systems and data-driven decision making
- Demonstrated ability to work cross-functionally with Sales, Finance, and Operations
- Hands-on, execution-focused mindset with the ability to operate independently
Preferred Qualifications
- Experience in equipment, manufacturing, or capital goods environments
- Exposure to subscription or recurring revenue models
- Familiarity with leasing or financing-based payment structures
- Experience in fast-paced or evolving organizational environments
Why This Role
- Direct exposure to senior finance leadership
- High-impact role with visibility across multiple business functions
- Opportunity to operate in a complex, multi-revenue environment
- Clear path to influence process improvements and future team structure
Work Environment
- Fully onsite, 5 days per week
- Collaborative office environment with cross-functional interaction
- Located in a highly accessible area with public transit options
Salary : $80,000 - $90,000