What are the responsibilities and job description for the Collections Specialist position at Soni?
Soni Resources is partnering with a leading law firm near Roseland, NJ, on the search for a Collections Specialist. Working under the guidance of the Sr Credit Manager, this employee will play a crucial role in maintaining the financial health and growth of the firm.
Responsibilities:
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
Responsibilities:
- Manage the accounts receivable process, including sending statements and executing timely follow-ups on outstanding balances
- Communicate professionally with clients via phone and email to drive collections and resolve payment inquiries
- Proactively engage clients to confirm payment status and secure timely resolution of receivables
- Investigate and resolve billing discrepancies in coordination with attorneys, billers, and clients
- Maintain accurate, up-to-date records of collection activity within internal systems (e.g., ARCS2G)
- Track and monitor client payment plans, ensuring compliance with agreed terms
- Escalate complex or unresolved issues to Credit Managers as needed
- Analyze payment trends and provide actionable insights and updates to management
- Prepare and review AR reports to ensure accuracy and data integrity prior to distribution
- Partner with Credit Managers, attorneys, and the Revenue team to develop and implement collection strategies and process improvements
- Support periodic reviews of AR and WIP collectability
- Contribute to ad hoc projects and initiatives as assigned
- 5 years of accounts receivable or collections experience
- At least 1 year of Legal collections experience
- Proficiency in Microsoft Excel and Word; experience with ARCS2G and Aderant or other legal collections software is a must (Perfectlaw, Kpllect, ReadyCOLLECT, Elite 3E, Clio, ProLaw, Paidnice)
- Strong communication, organization, and follow-up skills with high attention to detail
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
Salary : $75,000 - $90,000