What are the responsibilities and job description for the Patient Financial Counselor position at LHH?
Job Title: Patient Financial Counselor
Location: Onsite – Chicago, IL (South Loop area)
Job Type: Temp-to-Hire
Pay Rate: $24–$25/hour
Overview:
We’re seeking a detail-oriented and compassionate Patient Financial Counselor to join our team in Chicago’s vibrant South Loop. This is a temp-to-hire opportunity for someone who thrives in a fast-paced healthcare environment and is passionate about helping patients navigate their financial responsibilities.
Responsibilities:
Assist patients with understanding their insurance coverage, billing statements, and payment options
Provide financial counseling and support for patients with outstanding balances or upcoming procedures
Assist patients in applying for Medicaid or charity care options
Gather patient financial data including paystubs and submit documentation for approval
Collaborate with billing and clinical teams to ensure accurate financial information
Maintain confidentiality and compliance with HIPAA regulations
Deliver excellent customer service and build trust with patients
Qualifications:
Previous experience in healthcare billing, patient access, or financial counseling preferred
Strong communication and interpersonal skills
Familiarity with insurance plans and medical terminology
Proficiency in Microsoft Office and healthcare billing systems
High school diploma or equivalent required
Schedule:
Full-time, onsite Monday–Friday
Why Join Us?
This is a great opportunity to grow within a supportive team and transition into a permanent role. You’ll be working in a central location with easy access to public transportation and amenities.
Benefits Statement:
Associates placed on assignment through LHH Recruitment Solutions enjoy access to a comprehensive benefits package designed to support their health, financial well-being, and work-life balance. Eligibility for benefits depends on assignment type
Pay Details: $24.00 to $25.00 per hour
Search managed by: Marissa Osorio
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary : $24 - $25