What are the responsibilities and job description for the Order Processor position at LHH?
Order Processor
Location: Knoxville, TN (Onsite)
Employment Type: Full-Time
Join a Team That Keeps Operations Moving
We are partnering with a growing Knoxville-area company seeking a detail-oriented Order Processor to support daily order management and customer fulfillment activities. This role is ideal for someone who enjoys working in a fast-paced environment, has strong organizational skills, and takes pride in delivering excellent customer service while ensuring order accuracy.
What You'll Do
- Process customer orders accurately and efficiently from receipt through fulfillment
- Review orders for completeness and verify pricing, quantities, and shipping information
- Enter and maintain order data within the company's ERP or order management system
- Communicate with customers, vendors, and internal departments regarding order status and updates
- Resolve order discrepancies, shipping issues, and product-related questions
- Coordinate with warehouse and shipping teams to ensure timely delivery
- Maintain accurate records, documentation, and customer files
- Assist with inventory inquiries and reporting as needed
- Support additional administrative and operational tasks as assigned
What We're Looking For
- 4 years of experience in order processing, customer service, administrative support, or a related role
- Strong data entry skills with a high level of accuracy and attention to detail
- Proficiency in Microsoft Office, including Excel and Outlook
- Experience working with ERP, CRM, or order management systems is preferred
- Excellent communication and problem-solving skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- High school diploma or equivalent required; additional education is a plus
Preferred Qualifications
- Previous experience in manufacturing, distribution, logistics, or wholesale environments
- Experience with ERP systems such as SAP, NetSuite, Oracle, Sage, or similar platforms
- Strong understanding of order fulfillment and inventory processes
Why Join?
- Competitive compensation
- Comprehensive benefits package
- Stable, growing organization
- Collaborative and supportive team environment
- Opportunity for professional growth and advancement
If you're a highly organized professional who enjoys supporting customers and ensuring orders are processed accurately from start to finish, we'd love to hear from you.