What are the responsibilities and job description for the Logistics Coordinator position at LHH?
Logistics Coordinator
The Logistics Coordinator is responsible for the seamless process of customer orders from the time received to time shipped, ensuring effective collaboration with the Logistics team, Purchasing, and Operation teams leading to total customer satisfaction.
JOB RESPONSIBILITIES
- Creates sales orders within 24 hours for all new orders received from customers
- Account Management
- Creates containers in xTuple; keeps Shipment Board current.
- Works with Logistics team on any transportation needs
- Utilize ASANA for tracking of orders & internal communication.
- Addresses email requests from all stakeholders, ensuring all deadlines are met.
- Daily follow ups on unresolved tasks to maintain 100% fill rate.
- Maintains 99% accuracy on all customer accounts
- Utilizes job knowledge to resolve problems; suggests strategic order processing opportunities to improve customer satisfaction.
- Will backup other Account Managers’ desk as needed
- Actively maintains a collaborative spirit/dialogue with other departments and Associates to promote workplace harmony and productivity, embracing and fostering the Company’s mission.
QUALIFICATIONS
Preferred:
- Education and Experience
- High school diploma or general education degree (GED)
- Skills needed
Experience in Microsoft Outlook, Word, and Excel required as well as Asana
- Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
- Ability to understand, speak, and write grammatically correct English in order to convey messages and correspond articulately and professionally.
Salary : $24 - $28
