Front Desk & Operations Administrator

LHH is partnering with a professional services firm seeking a Front Desk & Operations Administrator to join its Baltimore office on a temp-to-perm basis. This role serves as the first point of contact for clients, executives, and visitors while also supporting day-to-day office operations. It offers strong exposure within a large, professional environment and the potential for long-term career growth.

Schedule: Monday–Friday, 9:00 AM – 5:00 PM (on-site)

Compensation: Hourly pay includes commuter/parking stipend

Pay Range: $25–$29 per hour ($50,000–$60,000 upon conversion to permanent)

Key Responsibilities

Front Desk & Reception

• Serve as the primary point of contact for visitors and incoming calls
• Greet guests and notify internal contacts upon arrival
• Maintain a professional, organized reception area at all times
• Manage a multi-line phone system and route calls appropriately
• Coordinate meeting room scheduling, setup, and breakdown
• Monitor conference rooms to ensure readiness throughout the day
• Arrange courier services and assist with visitor logistics as needed

Office Operations & Administration

• Manage incoming and outgoing mail, packages, and deliveries
• Coordinate shipping through carriers such as UPS, FedEx, and USPS
• Maintain mailroom supplies, postage equipment, and vendor relationships
• Print, assemble, and bind documents for internal and client use
• Update and maintain internal documentation and shared office resources
• Support general office organization and administrative needs

Catering & Events Support

• Coordinate catering orders for meetings and events
• Set up and break down conference rooms for internal and client meetings
• Maintain cleanliness and organization of kitchen and catering areas
• Assist with onsite events, including occasional early morning or evening support
• Build and maintain relationships with local vendors

Qualifications

• Previous experience in customer service, hospitality, retail, or office support preferred
• Strong interpersonal skills with a professional demeanor
• Excellent written and verbal communication abilities
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Discretion when handling confidential information
• Positive attitude, reliability, and strong work ethic
• Comfortable working fully on-site in a professional office setting

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance