What are the responsibilities and job description for the Customer Support Specialist position at LHH?
Job Title: Customer Support Specialist
Location: Onsite – Hillsboro, OR
Employment Type: Direct Hire
Schedule: Monday to Friday, Full-Time, either 6am-3pm or 7am-4pm
Pay: $20 - $24 per hour DOE
Benefits: 100% company-paid medical and dental premiums, PTO standard holidays, 401K with company contribution
About the Role
LHH Recruitment is seeking a motivated and detail-oriented Customer Support Specialist to join our client's team in Hillsboro, OR. This role is ideal for an entry-level candidate eager to learn or someone with 1–3 years of customer support experience. You’ll play a key part in supporting both B2B and B2C customers, ensuring smooth operations from order entry to shipping.
Key Responsibilities
- Enter and process customer orders accurately and efficiently
- Generate and manage invoices
- Create and maintain reports using basic Excel functions
- Coordinate shipping logistics and ensure timely deliveries
- Communicate with customers to resolve inquiries and provide updates
- Collaborate with internal teams to ensure customer satisfaction
Qualifications
- High school diploma or equivalent; associate or bachelor’s degree a plus
- 0–3 years of experience in customer service or administrative support
- Basic proficiency in Microsoft Excel (e.g., data entry, sorting, filtering)
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Positive attitude and willingness to learn and grow
Why Join Our Client?
- Be part of a supportive team that values growth and development
- Enjoy full medical and dental coverage paid entirely by the company
- Work in a collaborative, fast-paced environment with early start times to maximize your day
- Company is well-known for a great culture, celebrating their employees and working hard but having fun doing it
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.lhh.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Salary : $20 - $24
