Branch Operations Manager

LHH is seeking a Branch Operations Manager for a Direct Hire, Permanent Placement position with a distribution client located in Richmond, IN. This is an opportunity to lead a branch location within a stable and growing organization known for strong customer relationships and operational excellence. The position offers the chance to build and develop a high-performing team while driving revenue growth and improving branch operations. The compensation is commensurate to experience and will range between $90,000-110,000 per year and includes comprehensive benefit and insurance plans, generous Paid Time Off, and a 401K plan with a company match.

***Must be authorized to work in the U.S. without employer sponsorship.***

JOB RESPONSIBILITIES

• Oversee daily branch operations including sales, warehouse, delivery, and customer service functions
• Drive branch performance through effective leadership, accountability, and operational execution
• Manage full P&L responsibility including revenue, margins, expenses, and profitability
• Develop and execute branch-level growth strategies to increase market share and revenue
• Build and maintain strong relationships with key customers and local partners
• Partner with sales teams to develop pipeline and achieve revenue targets
• Monitor KPIs and implement corrective actions to improve performance outcomes
• Lead inventory management efforts including accuracy, levels, and replenishment planning
• Ensure efficient coordination between purchasing, logistics, and warehouse teams
• Hire, train, and develop employees to build a high-performing and engaged workforce
• Foster a culture of teamwork, accountability, and continuous improvement
• Maintain compliance with company policies, safety standards, and operational procedures
• Identify process improvements to enhance productivity and service levels
• Support customer satisfaction initiatives and resolve escalated service issues

QUALIFICATIONS

• Bachelor Degree in Business, Sales, Supply Chain, Operations Management, or Construction is preferred
• NON-NEGOTIABLE: Minimum of 5 years of operational leadership experience within the building materials/building supply industries is required
• Must have experience working within homebuilder/contractor-driven sales environments
• Must have the ability to manage full P&L and drive branch profitability
• Must have experience leading cross-functional teams across sales, warehouse, and customer service
• Ideal candidates will have experience managing inventory and supply chain processes
• Ideal candidates will have the ability to develop and execute growth strategies
• Strong leadership, communication, and team development skills required
• Strong analytical skills with a focus on performance metrics and improvement
• Positive attitude with strong accountability and ownership mindset
• Adaptability in a fast-paced, results-driven environment
• Must be authorized to work in the U.S. without employer sponsorship.

If you or someone in your network fit this profile and would like to apply for this Branch Operations Manager position in Richmond, IN then please submit your application alongside your resume using the link in this posting.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

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