Patient Accounting Representative

Patient Accounting Representative (Hybrid)
Location: Wailuku, HI (Hybrid - Partially Remote)
Pay Rate: Up to $ 26.00/hour
Schedule: Monday-Friday, 8:00 AM-4:30 PM HST
Employment Type: Contract
Employer: LHH Recruitment Solutions

LHH Recruitment Solutions is seeking a Patient Accounting Representative to support healthcare billing and collections operations in Wailuku, Hawaii. This is a hybrid role requiring partial onsite presence.

Key Responsibilities

• Process insurance claims, reports, and billing in accordance with state and federal regulations
• Contact no-fault and workers' compensation payers to obtain claim status
• Review accounts and determine next steps, including appropriate write-offs when necessary
• Contact patients to verify insurance and demographic information
• Research account history and take appropriate follow-up action with payers and patients
• Prepare billing documents, adjustments, and supporting documentation
• Maintain accurate documentation of all account activity
• Communicate professionally with insurance carriers, providers, and patients to support timely reimbursement

Required Qualifications

• High school diploma or equivalent
• Minimum of 1 year of experience in medical billing, insurance claims processing, or collections
• Strong communication, critical thinking, and problem-solving skills
• Ability to manage multiple accounts and prioritize work effectively
• Proficiency with standard office systems and basic computer applications

Preferred Qualifications

• Experience using EPIC or similar healthcare billing systems
• Healthcare collections experience
• Knowledge of medical terminology, billing codes, and insurance processes
• Candidates located in the State of Hawaii strongly preferred

Work Environment

• Hybrid work model (partial remote, partial onsite)
• Business casual dress code
• Onsite parking available (roadside)

LHH is committed to creating a diverse and inclusive workplace and is an Equal Opportunity Employer. Our employment decisions are based on merit, qualifications, and business needs.

Pay Details: $24.00 to $26.00 per hour

Search managed by: Abigail Revalee

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.