Patient Accounting Representative

Job Summary

We are seeking a highly organized and tech-savvy Patient Accounting Representative for a high-priority, on-site backfill position in Hawaii. This role is responsible for processing insurance claims, medical disability billing, and collection activities. You will act as a primary representative to ensure maximum reimbursement while maintaining compliance with all state and federal regulations.

Top 3 Core Responsibilities

• Insurance Collections & Denials: Take ownership of delinquent accounts, research denials, and execute follow-up actions.
• Information Management: Review, audit, and process medical records and physician notes to ensure billing accuracy.
• Insurance Trend Reporting: Monitor and report on carrier trends to improve internal processing efficiency.

What You’ll Do

• Audit and summarize data from patient medical records and provider notes.
• Prepare invoices and service charge letters using CPT-4 and ICD-9 coding.
• Communicate daily with insurance carriers, doctors, and patients to resolve billing discrepancies.
• Maintain the HPMS computer system and a tickler system to monitor promised payments.
• Perform "skip tracing" on returned mail to update demographics for rebilling.
• Analyze delinquent accounts to determine collectability and prepare monthly write-off reports.

Qualifications

Minimum Requirements:

• Residency: Must currently reside in the State of Hawaii (Firm requirement).
• Education: High School Diploma or equivalent.
• Experience: 1 year of experience in medical collections or insurance claims processing.
• Technical Skills: Proficiency in Microsoft Outlook and Office.

Preferred Qualifications:

• Education: Associate’s Degree in a related field or Certified Medical Biller.
• Technical Knowledge: Experience with Epic and Change Healthcare systems.
• Industry Expertise: 2 years of healthcare collections experience; knowledge of medical terminology and 10-key by touch.

ATR International Benefits

As an ATR contractor, you are eligible for a comprehensive benefits package designed to support your health and financial well-being:

• Medical, Dental, and Vision coverage plans.
• Health Savings Account (HSA) eligibility.
• 401(k) Retirement Plan (Eligibility usually begins after 12 months of service).
• Company-Sponsored Life Insurance and Short-Term Disability.
• Voluntary Supplemental Plans (Accident, Critical Illness, Whole Life).
• Sick Pay (as per state/local regulations).

Note to Applicants: This is a 3-month contract position. There is a potential for extension based on business needs, though conversion to permanent status is not expected at this time. Remote work is not available for this role.

Pay: $20.45 - $24.83 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance