Bilingual Customer Service Specialist

Bilingual Customer Service SpecialistLocation: La Mesa, San Diego, CAA well-known and growing organization in La Mesa, San Diego is seeking a motivated Bilingual Customer Service Specialist to join their team. This role is ideal for someone who enjoys helping others, has strong phone-based customer service experience, and is eager to grow their career within a reputable organization. This role includes a hybrid work schedule following the completion of training.Key ResponsibilitiesServe as the primary point of contact for customers, handling a high volume of inbound and outbound phone calls in English and SpanishRespond to customer inquiries, resolve concerns, and provide accurate information in a professional and courteous mannerDocument all customer interactions clearly and accurately within internal systemsFollow company policies and procedures while maintaining a high level of customer satisfactionCollaborate with internal teams to ensure timely resolution of customer requestsMaintain strong attention to detail while multitasking in a fast-paced, phone-based environmentDemonstrate excellent verbal communication, active listening, and problem-solving skillsQualificationsPrevious customer service or call center experience requiredBilingual in English and Spanish (verbal fluency required)Comfortable handling continuous phone calls throughout the dayStrong computer skills and ability to learn new systems quicklyDesire to grow professionally and advance within a reputable organizationPosition Details:Onsite/hybrid work scheduleContract to hire roleCompensation: $22.00 per hourLocated in La Mesa, San Diego Full-time, Monday- Friday 8:00am-5:00pm or 7:00am-4:00pm PST If you meet the qualifications and are interested in this opportunity, please apply now - we are conducting interviews immediately!Pay Details: $22.00 per hourSearch managed by: Ciara Norton Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary : $22