What are the responsibilities and job description for the Associate Customer Service Representative position at Legacy Foods?
Legacy Foods is looking for a self-directed, energetic team player to add to our Customer Service department. You will be responsible for a variety of activities ranging from filing and answering the phone to customer interactions. You must be friendly, reliable and hardworking with great communication skills. T Work hours are Monday - Friday from 8 am - 5 pm and 1-2 Saturdays per month from 8 am - noon.
Responsibilities
- Interact with customers at the Dock Pick-Up window, including taking payments and product orders.
- Maintain files so they remain updated and easily accessible.
- Answer the phone or redirect calls to appropriate colleagues.
- Perform basic job requirements with little oversight.
- Utilize office equipment such as photocopier, printers and computers for word processing, spreadsheet creation etc.
- Undertake basic bookkeeping tasks, issue invoices, accept checks, run credit cards, etc.
- Perform other duties as assigned.
Requirements
- At least 18 years of age
- Able to fluently read and write in English
- Team-player that is friendly and well-mannered with great people skills
- Must be self-motivated and able to work independently and with others
- Able to work 1-2 Saturdays each month
- Comfortable working directly with the public
- Computer experience in Canva, Excel and Quickbooks is preferred
- Must have dependable transportation to work when scheduled
- Ability to multi-task, prioritize, and manage time effectively
- Working knowledge of office devices and processes
- Ability to bend, stoop and twist repeated as required when filing
- Excellent communication skills
- Must be able to pass a drug screen and background check
- Very good organizational and multi-tasking abilities
- High school diploma / GED
- Money-handling experience a plus
- Ability to speak and understand Spanish is also a plus
If interested, you can apply online or come by and fill out an application at Customer Service.
SERIOUS INQUIRIES ONLY PLEASE.
Job Type: Full-time
Pay: $9.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $9