What are the responsibilities and job description for the Sales Associate/Customer Service Representative position at Steel Horses?
Overview
Join our dynamic team as a Sales Associate/Customer Service Representative and become the friendly face that makes every shopping experience memorable! In this energetic role, you'll engage with customers, assist them in finding the perfect products, and ensure their needs are met with enthusiasm and professionalism. Your positive attitude and proactive approach will help drive sales, foster customer loyalty, and create a welcoming environment for all shoppers. This paid position offers an exciting opportunity to develop your retail skills while contributing to a vibrant team dedicated to excellence.
Job Description: Sales Associate for Ag equipment & Customer Service
Hours are M-F with a 1 hour lunch 8am-5pm or 9am-6pm
Pay will be discussed and determined based on qualification and experience.
Expectation
· Punctuality: to show up on time without any compromise and always be presentable at all times.
· Maintain calm demeanor with customers and colleagues
· Open to continuous learning and adapt to changes for improvement.
· Come up with creative ways to enhance dealership service and operations
Duties will include but not limited to:
· Greet customer in person at the dealership
· Answer telephones with business etiquettes and excellent temperament.
· Familiarize and learn our equipment for sale, vendors and more
· Show customer equipment and pursue towards closing sales
· Complete financing applications and getting familiar with vendor portals to facilitate sales and operations
· Call and follow up sales leads
· Learn our shipping and receiving procedure and work with accounting department in maintaining accuracy of inventory
· Willing to accept more task and responsibilities in the future.
· Assist accounting or other team members when not engaged in sales.
Qualifications
- Bilingual skills are highly valued to serve diverse customer bases effectively
- Familiarity with POS systems, cash handling, and basic retail math is essential
- Excellent communication skills and a friendly demeanor are required for engaging with customers
- Ability to perform merchandising tasks such as stocking shelves and organizing displays efficiently
- Strong phone etiquette skills for professional rcommunication
Join us in creating positive shopping experiences that keep customers coming back! This role offers a lively work environment where your enthusiasm and dedication can truly shine. We’re committed to supporting your growth in retail sales, customer service excellence, and leadership development.
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12