What are the responsibilities and job description for the Administrative Coordinator 4 position at LDH-Medical Vendor Administration?
Salary
$2,732.00 - $4,682.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
MVA/PAW/224352
Department
LDH-Medical Vendor Administration
Opening Date
08/04/2026
Closing Date
8/11/2026 11:59 PM Central
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about the Louisiana Department of Health
Join the Louisiana Department of Health and make a meaningful impact on the lives of Medicaid members across the state! This position serves as a vital part of the Medicaid team, helping members and potential members navigate their healthcare needs by receiving, reviewing, and resolving inquiries through phone, email, and written correspondence. If you are a strong communicator who enjoys problem-solving, providing excellent customer service, and helping others, we encourage you to apply!
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Sorts and processes incoming mail, images, documents, and files and archives records according to document type.
- Reviews and classifies documents to ensure accurate and timely transmission to Medicaid member accounts.
- Routes electronic and hard-copy documents for attachment to appropriate individual cases.
- Prepares and sends outbound correspondence requesting confidential or additional information as needed.
- Manages incoming and outgoing mail using electronic letter-opening and scanning equipment while maintaining confidentiality.
- Communicates professionally and effectively with coworkers, Medicaid members, and other LDH staff and participates in required Medicaid policy training and quality improvement initiatives.
- Assists with special projects, provides technical support within the CPU/CSU department, and helps maintain office computer hardware and equipment.
Position-Specific Details:
Location: Medical Vendor Administration / MVA-EFO MSD / East Baton Rouge Parish
Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment or Job appointment (temporary appointment that may last up to 48 months)
Cost Center: 3052050412
Position Number(s): 50334002, 64353
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Patricia Walker
Patricia.Walker.DCFS@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on Louisiana Works and Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,732 - $4,682