What are the responsibilities and job description for the MEDICAID PROGRAM MONITOR position at LDH-Medical Vendor Administration?
$4,387.00 - $8,608.00 Monthly
Baton Rouge, LA
Classified
MVA/PJ/224677
LDH-Medical Vendor Administration
08/11/2026
8/21/2026 11:59 PM Central
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Make a meaningful impact on Louisiana’s Medicaid program by leading the development, evaluation, and delivery of training that supports high-quality services for millions of Louisianans. This position offers an exciting opportunity to apply your Medicaid expertise, training knowledge, and leadership skills to strengthen staff performance and help ensure effective administration of vital Medicaid services statewide. If you’re ready to make a difference through innovative training and program leadership, we encourage you to apply!
Minimum Qualifications
Six years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
Six years of full-time work experience in any field plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
A bachelor’s degree plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
An advanced degree or a Juris Doctorate plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
Monitors the LaHIPP program contractor’s database operations, including maintenance, backups, disaster recovery, performance, capacity, replication, and error resolution.- Leads the identification, diagnosis, troubleshooting, and resolution of LaHIPP Data Warehouse database issues and verifies compliance with data file submission requirements.
- Monitors LaHIPP eligibility file processes and assists system administrators with file, database, and other program-related technical issues.
- Serves as the primary contact for T-MSIS reporting and coordinates the resolution of issues involving EDMS notices and automated case notes.
- Coordinates with LaHIPP contractors, OTS, and other stakeholders to troubleshoot technical issues, resolve reporting concerns, and ensure timely issue resolution.
- Develops and reviews monthly, ad hoc, and production reports related to system performance, downtime, enrollment, renewals, notices, overpayments, and other program activities.
- Provides technical guidance and support on LaHIPP system operations, escalates complex issues as needed, and collaborates with staff, contractors, and other departments on technical and operational projects.
Position-Specific Details:
Location: Medical Vendor Administration / Eligibility Program Operations / East Baton Rouge Parish
Appointment Type: Probational appointment or Promotional appointment of a current permanent employee with Louisiana Department of Health
Cost Center: 305-2050401
Position Number(s): 50667036
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.
Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Paula Jackson-paula.jackson@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $4,387 - $8,608