What are the responsibilities and job description for the Administrative Coordinator 3 position at LDH-Medical Vendor Administration?
Salary
$2,387.00 - $4,089.00 Monthly
Location
Alexandria, LA
Job Type
Classified
Job Number
MVA/PAW/224732
Department
LDH-Medical Vendor Administration
Opening Date
08/12/2026
Closing Date
8/19/2026 11:59 PM Central
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Make a meaningful impact in the lives of Louisiana families by helping connect individuals and households with essential financial and supportive benefits. Join Economic Stability and play a vital role in supporting programs such as SNAP, FITAP, Kinship Care Assistance, and STEP. If you’re detail-oriented, dependable, and passionate about serving others, this is an opportunity to make a difference while supporting programs that strengthen families and communities.
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
Provides customer service to applicants, clients, and professional staff by greeting visitors, answering telephone inquiries, assessing client needs, and directing individuals to appropriate resources.- Conducts applicant and client interviews and gathers initial information to assess potential eligibility for assistance programs and support services.
- Researches client records and processes case-related transactions using multiple automated systems, including address changes, benefit verifications, parish transfers, and Electronic Benefit Card issuance and replacements.
- Assists Social Services Analysts with eligibility determinations by obtaining required verifications, documentation, and case information and monitoring case listings for timely completion and return.
- Provides clerical and administrative support, including maintaining case records, processing mail and faxes, compiling reports, managing office calendars and supplies, and maintaining property and inventory records.
- Supports office operations by responding to client inquiries, monitoring Fair Hearing Requests, managing the office email, assisting with payroll and budget functions, tracking expenditures, and completing required data entry.
- Maintains knowledge of program policies and procedures through ongoing training and participates in Disaster SNAP and emergency management preparedness activities to support disaster response operations.
Position-Specific Details:
Location: Medical Vendor Administration/ ES Alexandria Region 6-FSA 2 (ES TRI-REGION 3) / Rapides Parish
Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment or Job appointment (temporary appointment that may last up to 48 months)
Cost Center: 3052130204
Position Number(s): 50689822
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Patricia Walker
Patricia.Walker.DCFS@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,387 - $4,089