What are the responsibilities and job description for the ADMINISTRATIVE COORDINATOR 4 position at LDH-Medical Vendor Administration?
Salary
$2,732.00 - $4,682.00 Monthly
Location
Thibodaux, LA
Job Type
Classified
Job Number
MVA/PJ/228270
Department
LDH-Medical Vendor Administration
Opening Date
11/06/2026
Closing Date
11/20/2026 11:59 PM Central
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about the Louisiana Department of Health
Are you organized, customer-focused, and passionate about helping others? Join our Region 3 Eligibility Field Operations team as an Administrative Coordinator 4! In this role, you'll serve as a vital frontline resource, assisting Medicaid applicants and enrollees, providing exceptional customer service, and supporting eligibility staff with essential administrative functions. Your contributions will help ensure timely access to healthcare coverage for individuals and families across Louisiana. Apply today and make a meaningful difference in your community!
An ideal candidate should possess the following competencies:Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Assists walk-in applicants and enrollees by providing professional, courteous, and timely customer service.
- Answers incoming telephone calls and responds to general inquiries or directs individuals to the appropriate staff for assistance.
- Receives, sorts, and distributes incoming mail and documentation to ensure timely processing.
- Scans and images applications, supporting documents, and other records into the appropriate electronic systems.
- Reviews and routes applicant and enrollee documentation to eligibility analysts for timely case processing and determinations.
- Performs filing, prepares outgoing correspondence and mail, and maintains organized office records.
- Provides administrative support to eligibility staff, including processing demographic updates and performing other duties to promote efficient office operations.
Location: Medical Vendor Administration / Eligibility Field Operations / Lafourche Parish
Appointment Type: Probational or Promotional appointment of a current permanent LDH employee
Cost Center: 305-2050404
Position Number(s): 89426
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.
Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Paula.Jackson@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821
225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $2,732 - $4,682