Receptionist/Administrative Assistant

Position Summary: The Administrative Assistant is the first point of contact for clients, volunteers, and community partners. This position is responsible for ensuring smooth front-office operations by greeting and checking in clients, answering phone calls, maintaining accurate client records, and supporting volunteer coordination. The ideal candidate is compassionate, organized, and detail-oriented, with strong communication skills and a heart for serving the community.

Key Responsibilities:

• Greet and check clients into the food bank with professionalism and compassion.
• Answer incoming phone calls; provide information, and take messages.
• Enter and update client information in the database with accuracy and confidentiality.
• Assist with volunteer scheduling, respond to volunteer inquiries, and maintain records of volunteer hours.
• Provide general administrative support such as filing, scanning, copying, and handling correspondence.
• Support staff and leadership with special projects, events, and reporting as needed.
• Maintain confidentiality and comply with food bank policies and procedures.

Qualifications:

• High school diploma or equivalent; some college or administrative training preferred.
• Previous office or administrative experience required; nonprofit experience a plus.
• Strong computer skills, including data entry and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and customer service skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Compassion, patience, and a welcoming demeanor when working with clients and volunteers.
• Commitment to the mission and values of the food bank.

Physical Requirements:

• Ability to sit, stand, and move between workstations throughout the day.
• May occasionally lift up to 20 lbs.

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Salary : $12