Senior Collections Specialist

We are hiring a Senior Collections Specialist to support a large, well-established organization in the fleet services space. This role is responsible for managing a high-volume portfolio of accounts, partnering cross-functionally (Billing, Invoicing, Account Managers, Cash Application), and resolving complex discrepancies through strong analysis and Excel-based reporting.

Key details:

• Employment type: Contract (potential conversion possible; not guaranteed)

• Pay: $30–$40 per hour

• Benefits: Our consultants are eligible to enroll in medical, dental and vision benefits. 

• Schedule: 8:30am–5:30pm

• Work model: Hybrid

  • First 2 weeks fully onsite for training (Mon–Fri)

  • Post-training: onsite Tuesday–Thursday (3 days onsite / 2 remote)

• Location: Alpharetta, GA (30009)

Typical day-to-day:

• Manage approximately 100–125 accounts in an assigned portfolio

• Collaborate frequently with internal partners (Billing, Invoicing, Account Managers, Cash Application)

• Perform detailed research, reconciliation, and issue resolution (not cold-calling focused)

• Maintain daily reporting and communicate updates clearly to leadership

Responsibilities:

• Research accounts to resolve discrepancies (short payments, misapplications) and answer inquiries

• Generate monthly reconciliation reporting

• Update complex Excel reports daily and provide status updates to management

• Support workload coordination by assisting the team lead with daily task distribution as needed

• Assist with periodic third-party audits by gathering and providing supporting documentation

• Complete ad hoc tasks and projects as assigned

Qualifications:

• Bachelor’s degree in Accounting, Finance, or Business preferred 

• 5+ years of B2B collections experience (large, complex portfolios)

• Advanced Excel skills (PivotTables, lookups/VLOOKUP-style functions) 

• Experience with large ERPs (e.g., SAP, Oracle, NetSuite, Dynamics); Oracle/Oracle Fusion is a plus

• Strong analytical/problem-solving skills and ability to resolve complex account issues

• Excellent communication, interpersonal skills, and ability to negotiate professionally with AP contacts

• Highly organized, detail-oriented, and able to work with minimal supervision

If you meet the qualifications and are looking for your next opportunity, we encourage you to apply today.

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Salary : $30 - $40