Front Desk Agent- Seasonal

Front Desk Agent – Seasonal
 

Larchmont Yacht Club
Larchmont, New York

Seasonal Position | April through October
Hourly Rate: Competitive

Availability Required: Flexible schedule including days, evenings, weekends, and major holiday weekends based on Club needs.

About Larchmont Yacht Club

Larchmont Yacht Club is a well-established waterfront community on Long Island Sound, known for its strong traditions, welcoming membership, and high standards of service. Located just outside New York City, the Club offers a full range of recreational, dining, and social experiences throughout the season.

From dining and private events to sailing, racquets, and aquatics, every part of the Club is designed to create a memorable experience for members and their guests. The front desk plays a central role in that experience, serving as a key point of connection and support across all areas of the Club. 

Position Summary

The Front Desk Agent is responsible for delivering a welcoming, organized, and professional experience for members and guests. This role supports daily front desk operations, manages reservations and inquiries, and helps coordinate communication across departments.

This position is well suited for college students, educators, and individuals with customer service or hospitality experience who are looking for seasonal work in a structured and service-focused environment. Success in this role comes from strong communication, attention to detail, and the ability to manage multiple responsibilities throughout the day.

Key Responsibilities

Member and Guest Experience

• Greet members and guests in a warm, professional, and attentive manner
• Manage check-ins, reservations, and general inquiries with accuracy and efficiency
• Provide information about Club amenities, events, and programs
• Assist with special requests and ensure a smooth, positive experience

Front Desk Operations

• Answer and direct incoming calls, ensuring clear and timely communication
• Maintain accurate records of reservations, guest activity, and daily transactions
• Process payments and charges in accordance with Club procedures
• Keep the front desk and lobby area clean, organized, and welcoming

Coordination and Communication

• Work closely with housekeeping, maintenance, and other departments to support member needs
• Assist in preparing daily event sheets and internal communications
• Stay informed on Club activities, schedules, and updates to provide accurate information
• Communicate member feedback or concerns to leadership when needed

Retail and Administrative Support

• Assist with light retail operations including merchandise sales and inventory support
• Support administrative tasks related to front desk operations and event coordination
• Participate in staff meetings and training sessions

Ideal Background

We are seeking candidates who are personable, organized, and comfortable in a member-facing role. Strong candidates often come from:

• Front desk or concierge roles
• Hospitality or customer service environments
• Retail or administrative positions
• Schools, camps, or community programs
• Students or seasonal workers seeking professional experience

Qualifications

• High school diploma required; some college coursework preferred
• Previous customer service or front desk experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable using basic computer systems and reservation platforms
• Professional demeanor and attention to detail

Physical Requirements

• Ability to stand, walk, and remain active throughout the shift
• Ability to lift up to 20 pounds occasionally
• Comfortable working in a high-interaction, service-focused environment

Why Join Larchmont Yacht Club

Working at Larchmont Yacht Club offers the opportunity to be part of a professional and welcoming team in a unique waterfront setting. The Front Desk Agent plays an important role in creating a strong first impression and ensuring members and guests feel supported throughout their visit.

This position provides valuable experience in hospitality, communication, and operations, making it an excellent opportunity for individuals looking to build skills in a high-quality service environment.

If you enjoy working with people, take pride in staying organized, and want to be part of a team that delivers a consistent and polished experience, we encourage you to apply.

Salary : $20 - $22