Quality and training Coordinator

Quality & Training Coordinator – Distribution

1st Shift: 9am to 5 pm

Pay: $22.00 /hr

Job Summary

The Quality & Training Coordinator is responsible for ensuring operational quality standards are met while developing and delivering training programs for warehouse and distribution staff. This role supports continuous improvement, compliance, and employee development to drive efficiency and accuracy.

Key Responsibilities

Quality Assurance

• Monitor daily warehouse operations for compliance with company standards and procedures
• Conduct audits on picking, packing, shipping, and inventory processes
• Identify errors, defects, or inefficiencies and implement corrective actions
• Track and report KPIs (accuracy rates, returns, damages, etc.)
• Lead root cause analysis and continuous improvement initiatives

Training & Development

• Design, coordinate, and deliver onboarding and ongoing training programs
• Train employees on SOPs, safety procedures, and system usage (WMS, RF scanners, etc.)
• Evaluate employee performance and training effectiveness
• Preparations on audit and support the team
• Maintain training records and certifications
• Support cross-training to improve workforce flexibility

Compliance & Safety

• Ensure adherence to OSHA and company safety standards
• Assist with safety training and incident investigations
• Keep documentation up to date for audits and inspections

Process Improvement

• Collaborate with supervisors and managers to improve workflows
• Update SOPs and training materials based on operational changes
• Recommend tools or system improvements to increase productivity

Qualifications

• High school diploma or equivalent (Bachelor’s preferred in supply chain, business, or related field)
• 2–4 years of experience in distribution, warehouse operations, or quality control
• Experience with training delivery or employee development
• Familiarity with SAP for quality tasks.
• Strong analytical and problem-solving skills
• Excellent communication and leadership abilities

Skills

• Attention to detail
• Data tracking and reporting
• Coaching and mentoring
• Process documentation
• Time management

Work Environment

• Distribution center / warehouse setting
• May require standing, walking, and occasional lifting

Labor Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.