Field Operations Branch Manager Traffic Control Operations

The Role

We are seeking an operational leader with strong financial acumen who can confidently manage customer relationships while ensuring branch profitability. This role oversees branch production, field operations, shop activities, and customer relations while coordinating closely with estimating, accounting, and district leadership.

A key focus of this position is traffic control operations experience, as the workforce includes a high number of crew members with less than two years of experience. Candidates must bring direct industry expertise to provide structure, training, and operational leadership. This is a hands-on working manager role that may require performing traffic control duties in the field alongside crews.

Strongly preferred backgrounds include:

• Traffic control operations
• Pavement marking
• Barricade rental services
• Traffic signage companies

Essential Functions

• Manage crews and equipment in remote and local jobsite locations to meet or exceed customer expectations
• Serve as the primary customer and municipal representative, handling project notifications, permitting, and regulatory compliance
• Ensure adherence to state and local ordinances related to traffic control operations
• Quickly assess and resolve operational issues using independent judgment and authority
• Develop employee schedules, assign personnel to projects, and ensure completion of required documentation
• Coordinate labor resources, including sourcing and scheduling external or supplemental labor
• Plan, schedule, and manage projects efficiently to maximize productivity and profitability
• Evaluate employee performance and participate in hiring, coaching, and termination decisions
• Oversee safety compliance, including DOT requirements and internal safety training programs
• Maintain availability as needed, including evenings, weekends, and extended work periods to meet deadlines
• Request and manage materials based on project needs and timelines
• Maintain accurate production reporting for accounting and billing purposes
• Prepare and update weekly revenue forecasts and financial performance reports
• Travel as required for project oversight and customer engagement

Leadership Competencies

• Lead by example with a strong commitment to safety, ethics, professionalism, and accountability
• Build respect and trust with employees, vendors, customers, and municipalities
• Participate in district-level planning and represent the branch professionally in all interactions
• Foster collaboration and strong team development within the branch
• Drive profitability with a focus on cash flow, efficiency, and operational discipline
• Manage customer relationships, including scheduling, dispute resolution, and scope changes

Knowledge and Skills

• Strong understanding of state specifications for traffic control devices, signage, and materials
• Familiarity with DOT standards and industry best practices
• Experience in traffic control operations, construction support, or related field services
• Proficiency in Microsoft Excel, Word, and Viewpoint (or similar ERP systems; training provided)
• Strong financial literacy, including understanding of P&L statements and balance sheets
• Ability to manage multiple job sites and priorities simultaneously

Education and Experience

• Bachelor’s degree in Construction Management, Engineering, or related field preferred
• Minimum 5 years of experience in traffic control and safety, including field operations and crew leadership
• Minimum 5 years of supervisory or management experience in a field operations environment
• Strong preference for candidates with direct traffic control industry experience due to workforce skill levels