Registration- Indy ER Full Time Evenings

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13582375

## Registration- Indy ER Full Time Evenings

### Category:

Business office

### Department:

Business Office

### Description:

**Full Time Opportunity- 3pm-11pm**

• Job Summary:**Registration Specialist is responsible for managing both
  
  

the patient registration process and the PBX phone system. Duties

Include

• Greet patients and visitors in a professional, friendly manner.
• Collect and verify personal, demographic, insurance, and medical
  
  

information for patient registration.

• Ensure that all required consent forms, insurance verification, and
  
  

financial responsibility forms are completed.

• Communicate with patients regarding billing, payment policies, and
  
  

other relevant information as needed.

• Answer incoming calls to the hospital\'s main PBX system promptly
  
  

and professionally.

• Direct calls to the appropriate departments, staff members, or
  
  

medical units as required.

• Provide assistance to callers, including answering questions or
  
  

offering information related to hospital services.

• Offer excellent customer service to patients, staff, and visitors,
  
  

addressing inquiries and concerns in a timely manner.

• Ensure accurate and timely entry of patient information into the
  
  

electronic systems

• Collaborate effectively with the admissions and healthcare team to
  
  

ensure the smooth flow of patients.

• Assist other departments as needed, ensuring efficient communication
  
  

between teams during evening shifts.

• Maintain confidentiality of patient information in compliance with
  
  

HIPAA and other privacy regulations.

• Follow hospital policies and procedures to ensure a safe and secure
  
  

environment for patients and staff.

Requirements

Education: High School Diploma or equivalent preferred

Experience: Prior experience in a healthcare setting is preferred.

Certifications: CPR/BLS

EOE