What are the responsibilities and job description for the Front Desk Agent (Part-Time/Full Time) position at La Quinta Inns & Suites?
About us
La Quinta Inns & Suites is a small business in Bend, OR. We are customer-centric and our goal is to keep our customers satisfaction and accomadate all requests given.
Our work environment includes:
- Growth opportunities
We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent customer service to all guests, managing reservations, and providing general administrative support. The ideal candidate will have excellent communication skills, be highly organized, and have the ability to multitask in a fast-paced environment. The Front Desk Agent will be the face of our organization and must be able to handle any situation with professionalism and poise.
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer phone calls and direct them to the appropriate department.
- Manage reservations and check-ins/check-outs.
- Provide information about the hotel, its services, and local attractions.
- Process payments and issue receipts.
- Handle guest complaints in a professional manner.
- Maintain a neat and organized front desk area.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $20